pk78 Frequently Asked Questions

Log in to pk78, go to the Cashier section, select JazzCash as your deposit method, and enter the amount in PKR. pk78 will display a merchant number and reference code. Complete the payment via your JazzCash app or by dialling *786#. Deposits are confirmed within minutes. Minimum JazzCash deposit limits are shown in the pk78 cashier at the time of the transaction.

Yes. pk78 accepts Easypaisa deposits. In the pk78 Cashier, select Easypaisa, enter your deposit amount in PKR, and follow the on-screen instructions to complete the payment via the Easypaisa app or USSD. Easypaisa deposits are typically reflected in your pk78 balance within 5 to 15 minutes. Contact support if a deposit is not confirmed after 30 minutes.

pk78 accepts bank transfer deposits from all major Pakistani banks including HBL, UBL, Meezan Bank, Bank Alfalah, MCB, and others. In the pk78 Cashier, select Bank Transfer, enter your amount, and follow the displayed account details. Bank transfers typically take 1 to 4 hours during banking hours. Always include the reference code provided by pk78 to avoid processing delays.

Minimum deposit amounts on pk78 vary by payment method and are displayed in the Cashier at the time you initiate a transaction. As a general guide, JazzCash and Easypaisa minimums are typically in the range of Rs 200–500. Bank transfer minimums are higher due to processing costs. All amounts are denominated in PKR.

JazzCash withdrawals from pk78 are typically processed within 1 to 6 hours once your KYC is verified and the withdrawal is approved. During peak periods or public holidays in Pakistan, processing may take up to 24 hours. Withdrawal requests submitted over weekends may take slightly longer due to banking network schedules. pk78 does not charge fees on standard withdrawals.

pk78 does not charge platform-side fees on standard PKR deposits or withdrawals. However, your bank or mobile wallet provider (JazzCash, Easypaisa) may apply their own transaction charges. For USDT TRC20 withdrawals, network gas fees apply and are deducted from the transferred amount. Always check your wallet provider's fee schedule separately.

As a general rule, pk78 requires withdrawals to be processed to a payment method that has been used for a prior deposit on your account. This policy is a standard anti-money-laundering measure. If your original deposit method is unavailable, contact pk78 support and the team will review your options after appropriate verification.

Go to the Cricket Betting section from the pk78 main menu. Select your match — PSL, international Test, ODI, or T20 — and browse available markets including match winner, top batsman, total sixes, and in-play betting. Click the odds you want, enter your stake in PKR in the bet slip on the right, and confirm. In-play markets update in real time.

pk78 offers a wide selection of JILI slots including popular titles like Fortune Gems, Super Ace, Money Coming, and Crazy 777. These games are known for high volatility, frequent bonus rounds, and engaging visuals. Access them from the Slots section in the pk78 menu. All JILI games on pk78 are supplied by the licensed provider directly and use certified RNG systems.

No. pk78 uses games supplied by licensed third-party providers including JILI, Pragmatic Play, and Evolution Gaming. All games use certified Random Number Generator (RNG) systems audited by independent testing agencies. The RTP (Return to Player) percentages for each game are set by the provider. pk78 does not modify game outcomes or RTP in any way.

Yes. pk78 is fully mobile-optimised and works on all modern Android and iOS smartphones. Open pk78.bio in any mobile browser — Chrome, Safari, or Firefox — for a full gaming experience. No app download is required. The mobile interface supports deposits, withdrawals, sports betting, slots, live casino, and responsible gaming settings without any feature limitations.

pk78 offers a welcome bonus for new registered players on their first deposit. The current offer, including the bonus percentage and maximum amount in PKR, is displayed on the pk78 promotions page at the time of registration. Bonus terms including wagering requirements, eligible games, and expiry period are stated clearly before you opt in. Always read the bonus terms before claiming.

A wagering requirement is the number of times you must bet a bonus amount before withdrawing winnings derived from it. For example, a Rs 1,000 bonus with a 20x wagering requirement means you must place Rs 20,000 in qualifying bets before the bonus winnings become withdrawable. On pk78, wagering requirements, eligible games, and minimum odds are stated in each promotion's individual terms.

Yes. All pk78 bonuses have an expiry period specified in their individual terms — commonly 7 to 30 days from the date the bonus is credited. Unclaimed or unused bonuses also expire. Expired bonuses and associated pending winnings are forfeited and cannot be reinstated. Check your active bonus status regularly from your pk78 account Promotions or Wallet section.

pk78 rewards regular players through ongoing promotions, reload bonuses, and a VIP programme for high-activity accounts. VIP membership unlocks benefits including higher withdrawal limits, dedicated account management, faster KYC processing, and exclusive PKR bonuses. Details about pk78's current VIP tiers and qualification criteria are available in the Promotions section after login.

The minimum age to register and play on pk78 is 18 years. This requirement is non-negotiable and enforced through mandatory KYC verification before any withdrawal is approved. pk78 takes underage gambling seriously — accounts confirmed to belong to persons under 18 are immediately closed and reported where legally required.

Log in to your pk78 account, go to Settings, and select Responsible Gaming, then Self-Exclusion. Choose your exclusion period — minimum 6 months up to permanent — and confirm. Self-exclusion activates within 24 hours. During exclusion, you cannot log in, deposit, or bet. pk78 will also stop all marketing communications. If you need urgent exclusion, contact pk78 support via live chat for immediate assistance.

Yes. pk78 allows you to set daily, weekly, and monthly deposit limits from your account's Responsible Gaming settings. Limit reductions take effect immediately. Increases are subject to a 24-hour review period before activation. Setting deposit limits is one of the most effective ways to keep your pk78 gaming within a comfortable budget, especially when playing slots or live casino games.

pk78's support team is available 24/7 and can apply responsible gaming tools — including immediate self-exclusion — on your behalf if you contact them via live chat or email. We strongly encourage anyone who feels that gambling is causing harm to speak to a trusted person — a family member, a doctor, or a community counsellor. pk78 takes responsible gaming seriously and all such communications are handled with full confidentiality.